Warranty Policy

Effective Date: September 18, 2026

Thank you for choosing our bird feeders. We are committed to providing high-quality products and reliable customer support.

1. One-Year Limited Warranty

We provide a one-year limited warranty for our bird feeders. This warranty covers defects in materials and workmanship under normal household use.

The warranty period begins on the original date of purchase.

2. What This Warranty Covers

During the warranty period, we may, at our discretion:

Repair the defective product;
Replace the defective product with the same or a comparable product; or
Provide an appropriate refund or other solution.

Replacement products or parts may be new or refurbished, where permitted by applicable law.

3. What This Warranty Does Not Cover

This warranty does not cover damage or defects caused by:

Normal wear and tear;
Improper installation, use, or maintenance;
Accidents, misuse, abuse, or negligence;
Unauthorized modifications or repairs;
Exposure to extreme weather, chemicals, or other environmental conditions beyond normal use;
Damage caused by animals, pests, or wildlife;
Scratches, discoloration, or cosmetic changes that do not affect functionality;
Loss or damage caused during return shipping due to inadequate packaging; or
Products purchased from unauthorized sellers.

4. How to Make a Warranty Claim

To submit a warranty claim, please contact us at:

Email: support@aviiobird.com

Please include the following information:

Your full name;
Order number or proof of purchase;
Product name and purchase date;
A description of the issue; and
Clear photos or videos showing the defect or damage.

We may request additional information to evaluate your claim. Please do not return the product unless instructed by our customer support team.

5. Warranty Claim Review

After reviewing your claim, we will inform you whether it qualifies for warranty service and provide instructions for the next steps.

If the claim is approved, we will explain the available remedy, including repair, replacement, refund, or another appropriate solution.

6. Shipping Costs

For approved warranty claims, we may cover reasonable return shipping or replacement shipping costs, depending on the circumstances of the claim and applicable law.

Shipping costs related to claims that are not covered by this warranty may be the responsibility of the customer.

7. Limitation of Liability

To the maximum extent permitted by law, our liability under this warranty is limited to the repair, replacement, refund, or other remedy described above.

This warranty gives you specific legal rights. You may also have additional rights under the laws of your country, state, or region. Those rights are not affected by this warranty.

8. Contact Us

If you have questions about this warranty or need assistance with a warranty claim, please contact us: