Shipping & Delivery

Effective Date: September 18, 2026

At Aviio Bird, we are committed to processing and shipping your bird feeder order as quickly and efficiently as possible. We offer worldwide shipping and free standard shipping on all orders.

1. Shipping Status

Processing Time: Within 24 hours after payment verification
Dispatch Time: Typically within 1–2 business days
Standard Shipping Time: Usually 3–7 business days after dispatch
Estimated Total Delivery Time: Generally 5–10 business days
Free Shipping: Available worldwide on all orders

Please note that delivery times are estimates and may be affected by customs clearance, public holidays, weather conditions, carrier delays, or other circumstances beyond our control.

2. Shipping Orders

Orders are usually shipped within 1–2 business days after payment has been successfully processed, unless otherwise stated on the product page.

Orders placed before 5:00 PM Pacific Time on business days may be dispatched on the same day, except during weekends, public holidays, promotional periods, or periods of unusually high order volume.

Delivery estimates are not guaranteed. Orders may be delayed due to payment verification, order processing, carrier delays, customs clearance, or the time at which the order was placed.

Your order may be delivered in multiple shipments if the products are fulfilled from different locations or warehouses.

Once your order has been transferred to the shipping carrier, the carrier becomes responsible for transportation and delivery of the package, subject to applicable law.

3. Delivery Address

Please make sure that your delivery address is complete and accurate before placing your order. Once an order has been prepared for shipment or shipped, we may be unable to change the delivery address.

If a package is returned because of an incorrect, incomplete, or undeliverable address, we will contact you to confirm the correct address. Additional shipping fees may apply for reshipment.

Where applicable, please provide a valid daytime phone number to help the carrier complete delivery.

4. Delivery Information

After your order has been shipped, you will receive a shipping confirmation email sent to the email address provided during checkout.

You can use the tracking number in that email to check the status of your order. If your account includes order tracking, you may also view your order status through:

My Account → Order History

Please allow up to 48 hours for tracking information to become available after your order has been shipped.

5. Standard Shipping

Our bird feeders are generally delivered within 5–10 business days after the order is placed.

Typical delivery estimates after dispatch are:

United States: Approximately 3–7 business days
Other international destinations: Approximately 7–14 business days

These timeframes are estimates only and may vary depending on the destination, local carrier operations, customs processing, public holidays, and other factors.

6. Tracking Number

Once your order has shipped, we will send you a tracking number by email, usually within 48 hours.

If the tracking information has not updated for more than 3 business days, please contact us at:

Email: support@aviiobird.com

Our customer support team will help investigate the shipment status.

7. Customs and Delivery Delays

International orders may be subject to customs clearance procedures. Customs processing may cause delays that are outside of our control.

Shipping times may also be affected by:

Customs inspections or clearance;
Public holidays;
Severe weather;
Carrier operational issues;
Incorrect or incomplete delivery information; or
High order volume.

We appreciate your patience while the carrier completes delivery.

8. Order Cancellation and Modification

Order Cancellation

You may request to cancel your order before it has been shipped. Approved cancellations will receive a full refund.

Once an order has been shipped, it cannot be canceled. In this case, you may need to follow our return policy after delivery.

Order Modification

We generally cannot modify an order after it has been placed, including changing the product, quantity, or shipping address.

If you need to change the items in your order, please contact us as soon as possible. If the order has not yet been processed, we may be able to cancel it so that you can place a new order.

9. Contact Us

If you have questions about shipping, delivery, or your order status, please contact us: